From my perspective, your professionalism and courtesy throughout this process have been exceptional. It is both refreshing and reassuring to witness the level of expertise and diligence you have applied to this claim, qualities I deeply admire. Thank you once again for providing such thorough and attentive service.

Thank you very much for a prompt service. I really appreciate the “No Hassle” claim that you provided. It was a pleasure dealing with you. I was really stressed with the damage, the cost involved but your support and understanding made me feel comforted and I’m really pleased with your offer. Thank you again. Xmas is almost here now. I take this opportunity of wishing you and your family a very Merry Christmas and a Prosperous New Year 2025.

You personally have made this a very smooth journey in terms of claims resolution, and Helen and I are grateful. It’s the first time we have ever had to make a claim, and because it related to a property outside of UK – we initially felt a little ‘ on our own ‘ in terms of process, before you got involved. So, thanks for your strong support and guidance : we really appreciate what you have done for us.

Thank you very much for your message this morning. We really appreciate the service that you provided. For us it was a very distressing experience, it had been our holiday base for over 40 years, starting with our 3 boys as a camping holiday, one son still comes every year from New York to holiday with us. I feel that at all times you were professional and empathetic and have achieved an appropriate conclusion. All this despite my at times inadequate computer skills!!