We combine experience, attention to detail and technical expertise with outstanding client care to provide our clients and partners with high quality investigations, advice and support.
We work together with them to achieve the most equitable outcome as fairly and quickly as possible.
What we do is important. We recognise that it significantly impacts businesses and lives. That’s why we’re committed to always doing better, leaving no stone unturned in our pursuit of constant improvement and championing ever higher standards across our industry.
Our aim is to deliver a professional, fair and dependable service that is relevant and solution oriented – delivered by highly skilled colleagues who are proud of and care about the service they provide and the relationships they build.
Our story
In 2025, Kudos Liability Adjusting and Bickley Chartered Loss Adjusters Ltd came together to form Kubiq. Our aim was simple: to create a new kind of liability and loss adjusting business that embraced the technical expertise that is required to perform the function at the highest levels, with the right balance of empathy, compassion and customer care.
We’re committed to challenging ourselves to deliver a first-class service, every time. It’s our mission to provide quality fieldwork, clear and proactive communication and client care to ensure that our customers and/or claimants enjoy a smooth journey and fair outcome.
For many years we have seen the loss adjusting industry stretch resources to breaking point, particularly adjusters, and there is a continuing movement in many areas to utilise process in place of a personal touch.
We believe it’s time for better – for our clients and for our people.
Our values
What we believe
Our values are what we believe. They guide our how we behave, communicate and interact both with our clients and each other.
These values spell out DARE – our aim to be different to the norm, to the champion our profession and continuously improve what we deliver and the service we provide our clients.
Dynamic
We’re fast-moving and forward looking – introducing new ideas and inspiring ever higher standards for us, our partners and the industry at large.
Agile
We’re responsive, proactive and able to react quickly and appropriately to rapidly changing circumstances.
Reassuring
We have unrivalled knowledge, experience and expertise, delivered in a calm, authoritative and supportive way.
Empathic
We always remember the human beings at the centre of every transaction, on every side and ensure the right balance is struck between process, technology and humanity.
Our commitment to our clients
Our ecosystem
We have specialist ecosystem partners providing special investigators, forensic investigators, accountants, engineers, and other services as needed.
We deliver a high quality personalised service.
We seek to fully understand a client’s requirements, their business model, and their needs.
Our Management Team has extensive experience and expertise.
Our hallmark is delivering a high-quality product and service.
Testimonial
You personally have made this a very smooth journey in terms of claims resolution, and Helen and I are grateful. It’s the first time we have ever had to make a claim, and because it related to a property outside of UK – we initially felt a little ‘ on our own ‘ in terms of process, before you got involved. So, thanks for your strong support and guidance : we really appreciate what you have done for us.